ICIC has made significant contributions to improvements in healthcare through its linguistic and intercultural communication research. Research at the Center is based on the premise that “disease and illness cannot be understood apart from their cultural context” and that effective communication comes from engaging cultural context through linguistics (Connor 2011).
Using an interdisciplinary-interdepartmental team science approach, we have identified language and culture-based factors and forms of interaction that impact patient adherence, decision making, and successful disease management.
Our multi-modal research methodology engages healthcare providers and patients as research partners, and thus results in the development of unique linguistic interventions.
The goals of such evidence-based interventions are to facilitate patient understanding of written medical information (health literacy) and to create tailored patient-centered messaging for healthcare professional use (healthcare communication).
Dr. Ulla Connor and an interdisciplinary-interdepartmental team have authored and presented widely on the topic of health literacy and healthcare communication.